Effective Date: 7/6/2025
These Service Terms and Conditions (“Agreement”) are entered into by and between Collective Visions Enterprises LLC (“CVE,” “we,” “us,” or “our”) and you, the client engaging CVE’s services (“Client,” “you,” or “your”).
By booking services with CVE or making any payment to CVE, you agree to be bound by this Agreement.
1. Services Provided
CVE offers professional audio and creative services, including but not limited to:
- Recording
- Songwriting
- Producing
- Mixing
- Mastering
- Live sound reinforcement
- Artist development
- Copyright assistance
- Release planning
- Equipment maintenance
All services are provided in good faith and subject to these terms.
2. Bookings and Deposits
Studio Sessions via EngineEars
- Studio sessions must be booked at least 24 hours in advance via the EngineEars platform.
- Full payment is required upfront to confirm any studio session on EngineEars.
- EngineEars offers financing options via Klarna and Affirm, subject to EngineEars’ separate terms and conditions.
Direct Bookings (Outside EngineEars)
- For services booked directly through CVE (not through EngineEars), a booking deposit may be required to reserve your session time.
- Deposits must be paid within 24 hours of receiving your deposit invoice.
- Deposits are credited toward your final invoice.
- You may cancel up to 24 hours before your scheduled session for a full refund of the deposit.
- If you cancel within 24 hours of your scheduled session, CVE reserves the right to retain your deposit.
3. Deliverables
CVE will deliver all final materials (e.g., recordings, mixes, masters, creative documents) to you only after full payment has been received.
4. Payment Terms
- All invoices must be paid by the due date listed on the invoice.
- Any overdue balance will incur a 10% late fee.
- For direct bookings (outside EngineEars), acceptable payment methods are:
- Wave
- Cash
- Check
5. Estimates and Changes
You understand that:
- Any estimate provided by CVE is an approximation based on initial project details.
- The final invoice may differ due to additional labor, materials, or studio time required for your project.
- CVE will communicate significant changes in estimated costs whenever feasible.
6. Refund Policy
- No refunds will be issued for services already performed.
- CVE guarantees professional quality. If you believe there is an issue with your deliverables, notify CVE at [email protected], and we will make reasonable efforts to address your concerns.
7. Intellectual Property and Licensing
7.1 Ownership
Unless otherwise agreed in writing:
All intellectual property created by CVE during the course of performing services—including but not limited to musical compositions, recordings, mixes, masters, production elements, templates, software tools, and creative materials—shall remain the sole property of CVE.
Ownership of any materials or creative works you provide to CVE (such as lyrics, raw recordings, or existing intellectual property) remains yours.
Any transfer of ownership of CVE’s intellectual property must be agreed upon explicitly in writing and is not implied by payment for services.
This clause ensures fair and clear ownership of intellectual property created during CVE’s services.
7.2 License Grants
CVE may, at its discretion, grant Client either an exclusive or non-exclusive license to use works created by CVE. The type of license and permitted uses must be stated in writing. Unless otherwise agreed, the following default terms apply:
(A) Non-Exclusive License
Upon receipt of full payment, CVE grants Client a non-exclusive, worldwide, royalty-free license to:
Use, reproduce, publicly perform, publicly display, distribute, and create derivative works from the deliverables solely for the project for which they were created.
Client may not sell or license CVE’s intellectual property to third parties unless explicitly permitted in writing.
CVE retains the right to use the same works for other clients or for its own portfolio and promotional purposes.
(B) Exclusive License
Upon receipt of full payment, CVE may grant Client an exclusive, perpetual, worldwide license to use the specific deliverables created under this Agreement.
CVE agrees not to license, sell, or distribute those specific deliverables to any other party.
The scope of exclusivity (e.g., geographic, industry-specific, duration) will be defined in writing and may be subject to additional fees.
(C) Custom Licensing
CVE and Client may agree to custom licensing terms to address unique business needs. Such terms must be documented in writing and signed by both parties.
7.3 Portfolio Use
Unless Client specifically requests confidentiality in writing, CVE reserves the right to:
Display and share completed works in its professional portfolio.
Mention Client’s name and project in marketing materials.
7.4 No Usage Without Full Payment
Client shall have no right to use, publish, distribute, or exploit any deliverables created by CVE until:
All invoices related to the project have been paid in full.
Any required license agreement has been executed.
If Client uses deliverables prior to payment in full, CVE reserves the right to:
Pursue payment for services rendered.
Seek damages for unauthorized use, including but not limited to statutory copyright damages where applicable.
8. Confidentiality
CVE treats all client materials—including unreleased music, recordings, project files, and proprietary business information—as confidential. CVE will not disclose your confidential information except:
As necessary to perform services under this Agreement
As required by law
With your prior written consent
This confidentiality obligation survives termination of this Agreement.
9. Client Cooperation
You agree to:
Provide accurate and timely information necessary for CVE to complete your project.
Respond promptly to requests for approvals or materials.
Understand that delays in your response may extend project timelines.
10. Limitation of Liability
To the fullest extent allowed by law:
CVE shall not be liable for indirect, incidental, or consequential damages.
CVE’s total liability under this Agreement shall not exceed the amount you paid for the services in question.
CVE is further not liable for any injuries or damages occurring during on-site services or while Client is present at CVE’s premises, except to the extent caused by CVE’s gross negligence or intentional misconduct. See Section 15 regarding studio and on-site liability.
11. Dispute Resolution
If any dispute arises out of this Agreement:
You and CVE agree to attempt to resolve the matter amicably first.
If resolution is not possible, both parties agree to mediation in Los Angeles County, California, before pursuing litigation.
Each party shall bear its own costs of mediation.
12. Governing Law
This Agreement shall be governed by and construed under the laws of the State of California, without regard to conflicts of law principles.
13. Entire Agreement
This Agreement represents the entire understanding between you and CVE regarding the services provided and supersedes all prior negotiations or agreements, whether written or oral.
14. Contact Information
For questions about this Agreement or your services, contact:
Collective Visions Enterprises LLC
5344 Long Beach Blvd B
Long Beach, CA 90805
(562) 689-5889
15. Studio and On-Site Liability
Client Assumption of Risk:
Client acknowledges that participation in studio sessions, live sound events, and other on-site services may involve certain inherent risks, including but not limited to personal injury or property damage. Client voluntarily assumes all such risks.
No Liability for Personal Injury: CVE shall not be liable for any injuries, accidents, illnesses, or other physical harm suffered by Client or any guests, invitees, or associates while on CVE’s premises or any off-site location where services are being provided, except to the extent caused by CVE’s gross negligence or intentional misconduct.
Client Responsibility for Damages:
Client agrees to reimburse CVE for the cost of repairing or replacing any property owned, leased, or controlled by CVE that is damaged by Client, Client’s guests, or anyone acting under Client’s direction. Such reimbursement shall be made either:
in monetary compensation equal to the cost of repair or replacement, or
by directly replacing the damaged property with items of equal value and quality, subject to CVE’s approval.
Insurance Recommendation:
CVE recommends that Client carry appropriate insurance to cover personal property, equipment, and personal injury while using CVE’s services or facilities.
Phone: (562) 689 5889
Email: [email protected]
Hours of Operation:
Mon - Sat 10am - 8pm
Sunday – 10AM - 1pm
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